International delivery
Road and Air
International road deliveries in 24 countries (transit time 2-6 days):
Austria, Belgium, Bulgaria, Czech Republic, Croatia, Denmark, Estonia, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Great Britain, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Hungary.
International deliveries by air:
In any country in the world.
Payment is made before delivery (both for products and for transport).
In the case of orders from EU Member States or outside the EU, the cost of transport is 100-150 RON if you do not meet the condition of free shipping set to the minimum order for the country or region in which it is to be delivered, and the shipping will be done through partner courier companies (hereinafter “Couriers”).
For Non-EU countries, a customs duty is also paid, separately, upon collection of the package, by the consignee. You will be contacted by a customs representative (usually by e-mail) who will provide you with all the necessary information.
The ordered products can be paid online, with the bank card, the payments being processed through the processor Ipay (Banca Transilvania SA) For more details about the service offered by Ipay, please consult the Terms and Conditions displayed on BT .
Some of the information related to your card is processed by PRANOYA. Thus, we only store the reference to the card with a code, the expiration date, the first and last 4 digits. Otherwise, all data are processed by Banca Transilvania.
If you are unable to make the payment through Ipay and choose to make a bank transfer, we let you know that you must contact us , because at this time the application does not technically allow the launch and completion of the order in this situation.
The contact details you can use for this purpose are:
(schedule Monday – Friday, 12:00 – 18:00)
- Tel: +40 755 822 228
- Email: info@pranoya.ro
Thus, after you have contacted us and we have confirmed that we have the products in stock, before sending them to you and we have confirmed the payment amount, please make the payment of the communicated amount, using one of the accounts below .
After making the payment, please send us the payment order, and we will deliver the ordered products to you as soon as possible.
RON CONT
Beneficiary name: PRANOYA DENTAL SRL
IBAN: RO55BTRLRONCRT0524499201
Currency: RON
SWIFT / BIC: BTRLRO22
CONT GBP
Beneficiary name: PRANOYA DENTAL SRL
IBAN: RO60BTRLGBPCRT0524499201
Currency: GBP
SWIFT / BIC: BTRLRO22
EUR CONT
Beneficiary name: PRANOYA DENTAL SRL
IBAN: RO05BTRLEURCRT0524499201
Currency: EUR
SWIFT / BIC: BTRLRO22
USD CONT
Beneficiary name: PRANOYA DENTAL SRL
IBAN: RO09BTRLUSDCRT0524499201
Currency: USD
SWIFT / BIC: BTRLRO22
